Ideas & Insights

FAQs

Have more questions?
Reach out and we’ll get you the answers you need.

Day-to-day upkeep is the Site Partner's responsibility. That includes daily cleaning, keeping soap levels topped off, and ensuring utilities are running properly. Soaps can be ordered directly through www.petwashsupplies.com.

The good news: there's very little to break on our units. In the event something does need attention, maintenance and repair of the unit and equipment are the Site Partner's responsibility.

Yes, our units are ADA-compliant, so you can feel good about accessibility for all of your customers without any additional modifications on your end.

Our units present no environmental concerns. If you need MSDS sheets for your records or local compliance requirements, we're happy to provide them.

Your site will need four things: electric, water, a gravity drain, and cellular service. The cellular connection is how the unit processes credit card transactions, so reliable service at the location is important. Beyond that, standard utility hookups are all you need to get up and running.

The units are designed for outdoor placement and are heated and cooled, so they can operate year-round without any seasonal prep or shutdown on your end.